The provider is a wholly owned subsidiary of Sprint Corporation and one of many Virgin Mobile brands around the world. Virgin Mobile is DOWN for thousands of UK customers as users complain of being unable to get online or make calls. Share & comment. 7 Jul 2021, 7:45 a.m. @ThatProgrammer I've called Virgin Media Business, Virgin Media and now I'm calling Virgin Mobile to fix 3 issues their company has managed to cause me (in order): Failed to pay me my last cheque on account closure, failed to reimburse me for over a month of downtime of phone, random £40 charge. 500 mg line but.. There isn’t much data on Virgin Mobile’s 5G speeds, but according to Vodafone you can expect an average 5G download speed of 176Mbps on Virgin, which it claims is around 4.5 times faster than the network’s average 4G speeds. Virgin Mobile APN Settings iPhone or iPad. Even when working coverage is patchy. You can access Service status on the move, just download our My Virgin Media app. And as Virgin uses Vodafone’s infrastructure we can also look at some of the data for that network. The issue is affecting Virgin Mobile customers include problems with their mobile phone and their mobile … @Paudie87 @VirginMediaIE This is a constant issue, I’ve been on before and the box was replaced, nothing has changed. Please check you’re registered and that you’ve typed your email address correctly. ... Their highly-touted 4G LTE network has gone down … Virgin Media apologises for more outages. The move to your 360 service was a mistake - … In January 2020, Virgin Mobile announced that it would shut down, and transfer its remaining customers to Boost Mobile the following month in preparation for the Sprint and T-Mobile merger. You get the same 2G/3G signal as you would on EE but 4G is slightly different: Basically there's one newer band of 4G transmitter that Virgin Mobile SIM cards can't access. FCC Public. In a way, Virgin Mobile hits the sweet spot for virtual mobile networks, even if its current situation is confusing. The provider is a wholly owned subsidiary of Sprint Corporation and one of many Virgin Mobile brands around the world. Member Benefits. Here's what we think are the main pros and cons of Virgin Mobile. @ThatProgrammer I've called Virgin Media Business, Virgin Media and now I'm calling Virgin Mobile to fix 3 issues their company has managed to cause me (in order): Failed to pay me my last cheque on account closure, failed to reimburse me for over a month of downtime of phone, random £40 charge. ? Out-and-out 4G speed dominance is something else that Virgin Mobile have traded in by moving to using the Vodafone network instead of the EE. Ireland Discover all about 4G - the Virgin Mobile network, and using your data when you are abroad. Mobile network and data. Virgin Media is part of NTL:Telewest. Reporting it and calling customer service are some ways to let them know, and with more people calling them up about it, they are urged into finding the solution. Virgin Media is a Mobile Virtual Network Operator (MVNO) – an operator that don’t have any mobile phone masts and, instead, piggybacks off the signal provided by one of the four providers that do (EE, O2, Three and Vodafone). They'll be happy to help you further. Virgin Mobile USA, the virtual cell carrier owned by Sprint that piggybacks on its network, will be no more in February. Virgin Media's broadband was down before that on May 5, for thousands of customers, leaving them unable to get online. Last Updated a minute ago: Virgin Mobile USA is a no-contract mobile provider on the nationwide Sprint network. Customers on 5G plans will be using Vodafone’s coverage and infrastructure, while those on 4G plans use EE’s. with Unlimited Canada-wide Minutes + 500MB (Promo) with Unlimited Canada-wide Minutes + 500MB (Promo) Prepaid (1 Month) Expand. password. Report device lost or stolen. We’re pretty good at it as well! Swipe down from the top of the screen to open the quick settings panel. Phone on 5g=50.83mbps Laptop on 3g=5.43mbps. The fastest way to reach Virgin Mobile customer support for service outages or problems is via text messaging at 0753-305-1809. If services are down or to speak to an agent directly, dial 789 from a Virgin mobile or call 0345-600-0789from any phone. In case that you are using an iOS device, you will do the following – on the main Screen go to Setup then General, look for Network and you will see Mobile Data or Cellular Data. I have tried to get hold of someone on online chat started getting somewhere and then online chat closed and I can't reopen it to get this resolved. Virgin Mobile is in the unusual position of having two network partners at the time of writing. It's easy to fix. Create one >. We’re committed to keeping you connected at this time and we’re doing all we can to provide a high level of customer care. Save £108 with iPhone 12 Pro 128GB & iPad : Saving based on overall value of Consumer Credit Agreement, previously £108 higher. If you're still facing issues, chat with our Customer Care team. It combines our Lifeline service with the temporary Emergency Broadband Benefit (EBB) to give eligible customers Unlimited Data & Texts & Minutes, plus 10GB Hotspot Data. Our online and retail stores remain open and order deliveries continue as before while adhering strictly to government guidelines. Network strength is not really something to be worried about however if you plan to bring your own phone, you’ll want to ensure it will work on the following frequencies: Virgin Mobile USA is a no-contract mobile provider on the nationwide Sprint network. Something awesome. If you are still experiencing issues using your mobile service, please start your own thread on this board where the community will assist further. See if Virgin Mobile Canada is down or it's just you. a. yeah, virgin and optus are both down for me here in brisbane. The Virgin Mobile network IS NOT shutting down, they are just pulling out of affinity dealers. My mobile network has been down since 4am this morning. Boost offers everything from basic flip phones to ultra-powerful 4G LTE smartphones on plans with unlimited talk, text & data. You get No account? Virgin Mobile is another solid choice as Facebook, WhatsApp, and Twitter usage doesn’t count against your total. Monthly price includes 36 month Freestyle plan at £40 per month (for handset) plus £6 30 day rolling airtime plan (includes 1GB … Post yours and see other's reports and complaints Virgin Mobile is down, leaving customers unable to make or receive calls as millions of people across the UK struggle to work from home amid coronavirus crisis.. Reports of … Virgin Mobile is now Virgin Plus. 2021-07-06T18:29:13+00:00. Problems detected at Virgin Media Virgin Media problems in the last 24 hours More Plan Features. and TV too…. Covid-19 Update. 2068. Phone number. Remember my phone number. The fault has now been resolved and mobile services are restored. Just pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Last problem: April 11, 2020 at 12:25 a.m. I have a problem with Virgin Media Thanks for submitting a report! Your report was successfully submitted. (all queensland internet links are dead for iinet and some other ISPs it … Turn off your WIFI and place your phone in flight mode for 10 seconds. As the world's first mobile virtual network operator (MVNO), Virgin Mobile have been offering mobile services for almost 20 years and uses Vodafone's network to power its mobile service. Check Current Status. Service Announcement. Last Updated a minute ago: Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Check your area for network outages. At the start of the pandemic, I had no income so paid up my monthly bill in advance and was then cut off because I cancelled my direct debit. Done a diagnos on Friday & there was DNS server issues, done speed test there, my laptop and phone, both 10ft away from the router. Virgin Media employs around 12,000 people directly in the UK and is part of Liberty Global, one of the world’s leading converged video, … @Danny_Cork @VirginMediaIE Service is down in Togher, Cork for at lease 2 hours. Virgin Mobile Outage Map. But not in a bad way. Virgin Mobile was an MVNO that operated on Sprint's network until February 2020, when it was shut down in favor of Boost Mobile. It can be used to basically restart your mobile network services and this method can be used to fix a lot of network issues. Customer Care: To get hold of us, email customercare@virginmobile.co.za , dial 080 123 1230 FREE from your Virgin Mobile phone, or from any other phone (please be aware that normal call rates will apply). We won't go through them all here, but here are just a … Check current status and outage map. Find out more. Check Service status. With broadband, TV and phone bundles crafted for all tastes, our in-store team can help find the perfect fit … Virgin Media mobile network down: Customers unable to use data or make calls. If you're still facing issues, chat with our Customer Care team. [4] Contents is said to be suffering a major outage with customers suffering problems from around 11.30am, according to Reports from Virgin Mobile customers all over the United States indicate that both data and SMS (text) services are non-responsive. At this point of time, you should be good to go and the mobile … Bell and Virgin Mobile Network Down in Select Cities, Users Can’t Call or Text. Virgin Mobile USA is a subsidiary of Sprint and offers prepaid plans for smartphones and basic phones. Now under the Virgin Media umbrella, Virgin Mobile attempts to compete with the big players by offering the latest contract smartphones and Sim-only deals. Sign in to My Virgin Media for a quick view of coverage. Virgin Mobile isn't the only cut-price phone provider offering plans on the Optus network - there are so many others. Follow these steps: Tap on: Settings; Tap: Mobile Data and make sure it is enabled by tapping the slider (it should be green when it's on) Tap on: Mobile Data Options then choose Mobile Data Network; You will see three APN boxes: Overview. Unlimited Nationwide Text, Picture and Video Messaging. it happened the exact same time the internet died in queensland. It offers some of the lowest fees for monthly plans up to 100Mbps. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. The latest Tweets from Virgin Media Ireland (@VirginMediaIE). Virgin Media is part of NTL:Telewest. If for some reason you need to manually request MMS and WAP settings – go to the ‘Virgin Mobile’ menu, which you can find either in the main menu or the applications menu of your phone. We couldn't reset your password. Tap on the airplane icon and wait for a minute. For questions about the CDMA discontinuation or to hook up on the 4G LTE network, give us a shout at 1-888-999-2321 or pop by a Virgin Mobile store. You need to use Virgin Mobile network status checker in order to understand whether only you have some network issues, or maybe it is a wider regional problem, and your operator is already working on improving it. Thankfully, this change benefited most Virgin Mobile customers, as Boost offers a wider variety of plans and cheaper prices than Virgin Mobile. There was big works happening a few doors down lately with lots of Virgin Media vans, it’s been bad since then. $50 BYOP Plan. It’s possible that Three’s network is down in your area, and in this article we’ll talk you through how to check that. This is normally a settings issue that iPhone encounter when they move to Virgin Mobile. No mobile data at all on my dads phone, same with calling and texts; everything down. Disappointed in service. I joined Virgin mobile in 2018 and had no problems with the network coverage, my issue comes from their customer service and billing which is about as chaotic as a snowstorm, with none of the beauty. If you’re not on a personal device, please see our help on private browsing. The latest reports from users having issues in Dublin come from postal codes D02, D24 and D12. Virgin Media: Why is the mobile network down, which areas are affected and when will it be fixed? The mobile and broadband provider is said to be suffering a major outage with customers suffering problems from around 11.30am VIRGIN Media is currently down across the UK with thousands of customers affected. Sign in to My Boost. by Gary Ng – Mon, December 9, 2019. We won't go through them all here, but here are just a … or head straight to 24/7 support with My Virgin Media. Virgin Mobile is a well-known MVNO brand that runs on Sprint's network and is a subsidiary of the company. Why is the network … Virgin Mobile is a popular mobile phone operator in the UK, founded in the year 1999 as a subsidiary of Virgin Media. Before you reset your smartphone, it is suggested to take a backup of your important files as the data stored in the phone’s memory will be wiped out. Forgot your PIN? Our network delivers the fastest widely-available broadband speeds to homes and businesses. By the way, this online system also allows you to report some issues so that your carrier can know about the problems with the coverage. The downside is that you won’t be able to access Virgin Mobile Home Internet unless you live in certain provinces. Something fun. How is it possible that Virgin Mobile one of uk worst mobile providers can offer such poor service as a MVNO on top of UK's self proclaimed best network EE. Try your SIM in another phone to make sure the phone is working correctly. Virgin Mobile also operates the payLo and Assurance Wireless brands. Keep more money in your pocket thanks to awesome phone deals on boostmobile.com. Turn off your WIFI and place your phone in flight mode for 10 seconds. That’s why Virgin Mobile also offers its Broadband2Go Plans with varying day/month terms and data features that let you browse the Web and access email at the pace you choose. I unplug, and I lose service! 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